Job Advert: Ancillary Costs Assistant

Position Overview

Continued growth of our business provides several career opportunities within the organisation. This vacancy offers the opportunity to work as part of the Ancillary Cost Team for Deep Sea & Short Sea Liquids and Powders to ensure correct processing and maximum recovery of all supplementary costs incurred by the company from our head office in Middlesbrough. This an important function within the company’s operations and systems are in place to assist and automate as far as possible. It might suit candidates looking for an administrative role who enjoy controlling their own workload and customer base. Training will be provided in-house by existing members of the team, to gradually build up a good knowledge of the processes and varied customer database of the company.

Key Responsibilities

• Control and management of European additional costs
• Notification of costs incurred to customers within assigned customer base
• Retrieval and collation of necessary documentation to support above costs where necessary
• Handling any queries raised
• Approving costs in system ready for invoicing to customers
• Maintenance of current rates in customer profiles
• Assisting with preparation of reports/schedules

Core Skills

• Excellent communication and organisational skills to liaise both with customers and with colleagues in the UK and in our foreign offices.
• The ability to focus as the work requires substantial amount of concentration and accuracy
• good IT literacy
• A good aptitude for basic figure work
• The ability to prioritise work and use own initiative
• The ability to work as an individual and as part of a team to assist in all areas of the department if/when required
• A confident personality with a desire to progress - Broader development is anticipated within the department as more experience is gained
• Previous experience within shipping/transportation or freight forwarding industry would be an advantage but not essential

What you can expect in return?

• Life Insurance
• 25 days holiday per annum plus all statutory bank holidays
• Private Health Cover, following certain criteria
• Various Pension Scheme options, following certain criteria
• Company Sick pay, following certain criteria
• Death in service benefit
• Group company staff discounts
• Core working hours are 9am to 5.30 pm